Payment Policy

Accepted Payment Methods

At True-Femme, we highly value your safety and convenience. We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and other methods specified at checkout.

Payment Methods

iDEAL

Secure Online Banking

iDEAL allows you to make online payments securely within your bank's online banking environment. It is widely used in the Netherlands and connects you directly with your bank during the transaction. Here’s how it works:

  • Choose iDEAL as your payment method at checkout.
  • Select your bank from the provided list.
  • You will be redirected to your bank's login page to complete the payment.
  • Follow your bank's instructions to authorize the transaction.
  • Once confirmed, you will be redirected back to our site, and we will send you a confirmation of your purchase.

    Visa, MasterCard, American Express

    Secure Credit/Debit Card Payments

    Visa, MasterCard, and American Express offer secure payment options for making purchases online. These globally recognized cards allow for quick and easy transactions through our secure checkout system. Here’s how it works:

    1. Choose Visa, MasterCard, or American Express as your payment method at checkout.
    2. Enter your card details, including the card number, expiration date, and security code.
    3. Once submitted, the payment will be processed securely.
    4. You will receive a confirmation on our site and by email, once the payment is successful.

    PayPal

    Secure Online Payments

    PayPal offers a fast and secure way to pay for your purchases without sharing your financial details. Simply link your PayPal account to your bank or credit card and enjoy easy transactions. Here’s how it works:

    1. Select PayPal as your payment method at checkout.
    2. You will be redirected to the PayPal login page.
    3. Log in to your PayPal account and confirm the payment.
    4. Once authorized, you will be redirected back to our site, and a confirmation email will be sent to you.

    Payment Security

    Your payment information is processed securely through our payment processor. We take your privacy seriously and implement industry-standard security measures to protect your personal and financial information. All transactions are encrypted to ensure privacy and security.

    Currency

    All transactions are conducted in EURO. If you are shopping from outside of the Netherlands, please note that your bank may charge additional fees for currency conversion.

    Order Confirmation

    Once your payment is successfully processed, you will receive an order confirmation via email. Please retain this confirmation for your records.

    Payment Issues

    If you experience any issues during the payment process, please contact our customer service team at info@true-femme.com for assistance.

    Changes to Payment Policy

    We reserve the right to modify this payment policy at any time. Any changes will be reflected on this page.

    Customer Service

    If you have any questions or concerns about your payment, please feel free to contact us:

    • Email: info@true-femme.com
    • Phone: +31 6 30513162
    • Address: Dubbele Buurt 26A, 1621 JW Hoorn, Noord-Holland, Netherlands
    • VAT Number: 233187650B02
    • Trade Number: 92059414

    Last Updated: 12-10-2024